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Privacy Policy

Privacy Policy

Exo Electrical

Effective Date: 01/01/2026

1. Introduction

Exo Electrical is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Exo Electrical provides domestic and commercial electrical services across the South of England.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Exo Electrical

Email: lee@exo-electrical.com

Phone: 07860617701

Registered Address: 32 Stanford Brook Way, RH11 9GZ 

3. What Information We Collect

We may collect and process the following data:

  • Name
  • Address
  • Email address
  • Telephone number
  • Property details relevant to our services
  • Payment information (where applicable)
  • Information submitted via our contact forms
  • Technical data such as IP address, browser type, and website usage data (via cookies)

4. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations
  • Deliver electrical services
  • Issue certificates and compliance documentation (e.g. EICRs)
  • Process payments
  • Maintain service records
  • Improve our website and services
  • Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, including contract performance, legal obligation, or legitimate interest.

5. Sharing Your Information

We do not sell or trade your personal data.

We may share your information with:

  • Regulatory bodies (e.g. certification schemes where required)
  • Payment processors
  • Professional advisers (accountants, insurers)
  • IT and website service providers

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, and regulatory requirements.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to processing
  • Request restriction of processing
  • Request transfer of your data
  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

8. Cookies

Our website may use cookies to improve functionality and analyse website traffic. You can control cookie settings through your browser.

A separate Cookie Policy may be provided where required.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Copyright © 2026 Exo Electrical - All Rights Reserved.

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